Legal
Privacy Policy
Last updated: August 2026
Rethink Medical S.L. respects the privacy of visitors to this website and is committed to processing personal data in accordance with applicable data-protection legislation.
This Privacy Policy explains what personal data may be collected through www.rethinkmedical.es, why we process it, how long it may be retained, with whom it may be shared and the rights available to individuals.
Data controller
The data controller is:
Rethink Medical S.L.
NIF: B76209824
Calle Practicante Ignacio Rodríguez S/N, Edificio Polivalente II del Campus Universitario de Tafira
35017 Las Palmas de Gran Canaria
Las Palmas, Spain
Email: info@rethinkmedical.es
Website: www.rethinkmedical.es
Applicable data-protection framework
Personal data are processed in accordance with applicable legislation, including:
- Regulation (EU) 2016/679 — General Data Protection Regulation (GDPR);
- Spanish Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD);
- other applicable data-protection and electronic-services legislation where relevant.
What personal data do we collect?
The website collects personal data when a user voluntarily contacts Rethink Medical S.L. through the Contact form or by email. The Contact form currently requests:
- name;
- email address;
- organisation (optional);
- message;
- any information voluntarily included by the user within the message.
The Contact form is not designed to collect health data or other special categories of personal data.
Contact form
The Contact form is intended to allow visitors to:
- ask questions;
- request information;
- submit comments;
- make professional or commercial enquiries;
- contact Rethink Medical for other legitimate purposes.
Personal data submitted through the Contact form will be used to receive, manage and respond to the user's enquiry and, where appropriate, maintain subsequent communications relating to that request. Messages are delivered to info@rethinkmedical.es, and a confirmation of receipt may be sent to the email address provided by the user.
Legal basis for processing
Rethink Medical may process personal data on the basis of its legitimate interest in receiving and responding to communications addressed to the company (Article 6(1)(f) GDPR).
Where an enquiry relates to a potential contractual or professional relationship, processing may also be necessary in order to take steps at the request of the individual prior to entering into a contract (Article 6(1)(b) GDPR).
Where a specific purpose genuinely relies on consent — such as optional cookies or similar technologies — that consent is requested separately and may be withdrawn at any time.
No automatic marketing
Information submitted through the Contact form will not automatically be used to subscribe users to newsletters or marketing communications. The website currently operates no newsletter, email-marketing or subscription functionality.
Data minimisation
Please avoid including unnecessary personal information in free-text fields. In particular, visitors should not submit medical records, detailed health information or other sensitive personal data through the general Contact form unless specifically requested through an appropriate secure channel.
The Contact form requests only the information reasonably necessary to manage the enquiry.
Data retention
Personal data submitted through the Contact form will be retained for the time reasonably necessary to manage and respond to the enquiry and any subsequent relationship arising from it.
After that period, data may be retained or restricted for as long as necessary to comply with applicable legal obligations or to establish, exercise or defend legal claims.
Recipients and service providers
Rethink Medical does not sell personal data.
Personal data may be accessible to service providers acting on behalf of Rethink Medical where this is necessary to:
- host and operate the website;
- process Contact-form submissions;
- provide email or IT infrastructure;
- maintain website security;
- provide other necessary technical services.
Such providers must process personal data in accordance with applicable contractual and data-protection requirements. The website does not use advertising platforms, customer-relationship-management systems or marketing automation tools.
International transfers
The website is operated using hosting and email-delivery providers that may process data on infrastructure located outside the European Economic Area. Where such a transfer takes place, it is carried out on the basis of the transfer mechanisms provided for in Chapter V of the GDPR, as established in the corresponding agreements with those providers.
In addition, if a visitor chooses to load embedded content provided by YouTube (Google), information may be transmitted to that provider and processed under its own privacy terms, including outside the European Economic Area.
Cookies and similar technologies
This website may use cookies or similar technologies for technical purposes and, where applicable, optional functionality. Further information about the technologies actually used and how users can manage their preferences is available in our Cookie Policy.
Embedded content
Some pages may contain content provided by third-party services, such as YouTube. Interaction with embedded third-party content may result in information being transmitted to the relevant provider.
Where applicable, the website uses privacy-oriented technical configurations and consent controls designed to minimise unnecessary third-party processing: embedded videos are not loaded until the visitor accepts them or gives consent. Further information is available in our Cookie Policy.
Technical and security information
Certain technical data may be processed automatically where necessary for the security, availability and correct operation of the website.
Images and professional information
The website may include photographs, names and professional information relating to members of the Rethink Medical team, collaborators or participants in corporate activities. Such content is published on an appropriate legal basis and subject to applicable privacy and image-right requirements.
External websites
This website may contain links to websites operated by third parties, such as LinkedIn, scientific publications, institutional collaborators, public administrations and other external organisations. Rethink Medical is not responsible for the privacy practices of those websites. Visitors should review the privacy information provided by the relevant third party when leaving www.rethinkmedical.es.
Your rights
Depending on the circumstances, individuals may have the right to:
- access their personal data;
- rectify inaccurate or incomplete data;
- request erasure of their data;
- request restriction of processing;
- object to processing;
- request data portability where applicable;
- withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
These rights are subject to the conditions and limitations established by applicable legislation.
How to exercise your rights
Requests may be sent to:
Rethink Medical S.L.
Calle Practicante Ignacio Rodríguez S/N, Edificio Polivalente II del Campus Universitario de Tafira
35017 Las Palmas de Gran Canaria
Las Palmas, Spain
or by email to info@rethinkmedical.es. The company may request information reasonably necessary to verify the identity of the person making the request.
Right to lodge a complaint
If you believe that the processing of your personal data infringes applicable data-protection law, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD).
Children
This website and its general Contact form are not specifically directed at children and are not intended to collect personal data from minors through services specifically designed for them.
Security
Rethink Medical applies appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction, taking into account the nature of the processing and the risks involved.
Changes to this Privacy Policy
Rethink Medical may update this Privacy Policy when the website, its data-processing activities or applicable legal requirements change.
Last updated: August 2026